Frequently Asked Questions
Below you'll find answers to the questions we get asked the most about CitNOW Video Awards
Who can enter the CitNOW Video Awards?
2018 Award submissions will be accepted from any employee from any dealership that uses video technology powered by CitNOW. Entries must have been filmed between 9th May 2017 and 7th May 2018.
Can I cancel my entry?
You may cancel your entry by sending an email to firstname.lastname@example.org.
How do I know if you’ve received my entry?
You will see a confirmation acknowledging receipt of your entry after you click submit. If the confirmation page does not appear or you have any issues submitting your entry, please email email@example.com.
Can those based outside of the United Kingdom participate?
The CitNOW Video Awards is a global award competition and open to entries worldwide. Please note that entries made by dealerships or bodyshops located outside of the UK must only submit their entries using the ‘Best overseas CitNOW video’ category.
Who are the judges for the competition?
The CitNOW Video Awards will be judged by a jury of national experts in automotive sales, aftersales and the body shop and repair industry. The judging panel will be revealed in March 2018.
Can you explain how the entries are judged?
All entries will be screened by our carefully selected judging committee in May 2018 and then short listed down to the finalists for each category. The finalists for each category will be invited to the awards ceremony at the home of BAFTA in London in July 2018, date tbc. The criteria focus on using CitNOW best practise techniques
Which category should I enter?
The CitNOW Video Awards has multiple categories to choose from. We developed categories that cater for all types of video used during the sales, aftersales and vehicle repair process. There can be overlap in some of the categories, and it is up to the entrant to choose which is most appropriate for a particular entry.
Can I enter more than one category?
Yes. Entrants may enter multiple categories as they see fit to increase their chances of winning an award, i.e. a sales video can be entered into the ‘best sales video’ and ‘most creative use of video’ categories. Dealerships or bodyshops located outside of the UK can only submit an entry to the ‘Best overseas CitNOW video’ category.